Today I placed an order through Dillons and I will tell you now that I will never use this service or store again. I never chose the option for substitutions. This store allowed for you to unclick substitutions so I did, but still got the substituted items. As I said, I will never do that again so this was on me. I am frustrated and curious as to why someone thinks chicken is a good substitute for thin pork chops. That is a whole other meat! Especially not knowing if the person has an allergy to chicken (which they do) why would you just not pick something in the same meat group? If no one answered the text I would think the person would pick a pork item or not get the item. I will end up making a trip to the store after work anyway. Thanks!