I took out a loan over 9 yrs ago and I still owe more then I originally borrowed from them. I asked them for to a settlement so I can pay it off and they denied it. They also took away my online & phone in payment options. I was completely caught up on my loan when making my payments on line. However, now I can only mail I money orders to them. They are crooks who should be shut dowv to scamming students out of more money. I would love to start a suit against as I'm not the only person in the same boat.