American Education Services [AES]




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American Education Services [AES]

Average Rating:

1.44 / 317 votes / 39 reviews
Pennsylvania Higher Education Assistance Agency
1200 N. 7th St. Harrisburg Pennsylvania United States - 17102
Harrisburg
Pennsylvania
United States

Phone number: 18002330557

Category: Education & Formation

Links of American Education Services [AES]
Other Info

1800 233 0557 (Customer Service)
+1 717 720 3100 (International)
1200 N. 7th St.
Harrisburg , Pennsylvania
United States – 17102
Mon7:30 AM – 9:00 PM
Tue7:30 AM – 9:00 PM
Wed7:30 AM – 9:00 PM
Thu7:30 AM – 9:00 PM
Fri7:30 AM – 9:00 PM
SatClosed
SunClosed
Letters and CorrespondenceP.O. Box 2461, Harrisburg, PA 17105-2461 Express / Overnight Deliveries1200 N. 7th St., Harrisburg, PA 17102 Payments (except payoffs)Payment Center, Harrisburg, PA 17130-0001 Payoffs (payments in full)AES – Paid in Full, P.O. Box 2251, Harrisburg, PA 17105-2251 Credit DisputesAES Credit, P.O. Box 61047, Harrisburg, PA 17106-1047 Show MoreShow Less


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Complaints & Reviews — American Education Services [AES]

2 Nov, 2019

student loan

*SOLVED

I took out a loan over 9 yrs ago and I still owe more then I originally borrowed from them. I asked them for to a settlement so I can pay it off and they denied it. They also took away my online & phone in payment options. I was completely caught up on my loan when... Read more➤
I have been paying on my student loans for years, I originally took out $16, 000 and as soon as the deferment period ended, my balance shot up to $27, 000! My balance is at $22, 000 now and I have no job, no extra money as unemployment has not even paid me yet (2 months laid... Read more➤
1 Jan, 2018

misinformation and negligence

*SOLVED

I was delinquent on my student loan from AES. I received an email stating if I did not catch up, they would report me to collections. I called them up and asked the minimum amount to pay to stay out of collections, and they said $180. Sure, no problem, I paid it. A week later I get... Read more➤
Customer service is bad and the peps are rude, automated phone payment system is hard to use and takes forever. Payments can not be made by talking with a rep but thats ok they are rude anyway.
I recently had a conversation with an AES supervisor about the payoff of my law school loans. She gave me a final payoff figure that corresponded to the amount of the final payment due if my electronic bank transfer was completed in two days. I told her that I would have my bank do the transfer that... Read more➤

Bad attitude

Freedom iela 68 30. 09. 2020 analysis of child fees! So the woman was very rude sharp spoke in a sharp tone! If I don't like anything, let me go to the central laboratory because I showed a child's document from the phone! Children's hospitals accepted this type and the central laboratory also without any reprimands! She sat without gloves and protected her face mask! If you work with people, then maybe learn to communicate with them and be kinder!

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