I live in Rome, GA and have gone to the Krystal on Turner McCall twice last week to get lunch for me and a co-worker(s) and was turned away. The first time was last Tuesday, July 6, 2021 at 1:45 pm, I pulled to the drive-thru to place my 2 orders and was told that their grill had been off and that it would be at least 20 minutes before I could get any food. I said forget it it and went to Bojangles instead. The next day was Wednesday, July 7, 2021 about the same time, I was wanting to place 3 orders, this time I was told that their system was down and that they couldn't take any orders. So I left again and went to McDonalds. I don't know what is going on at this store but someone might need to check it out. I love Krystal's and when you want one, nothing else will satisfy. There is another Krystal in Rome, but it is too far out of my way to pick up on my lunch break.