Our furniture is not even a month old. When we first got our furniture I called the store & complained about the cushions. I did get a call back from the manufacturer . The next day we took the one cushions to Ganigans in Westminster, Md store & the store manager did switch the cushion with theirs in the store. Now only a month old & it looks awful. The cushions do not hold up. I have tried to straighten it out but can't. They always look wrinkled. This sofa is garbage. I am very dissatisfied with my furniture.