I went to the quest lab at 4543 pleasant hill road, Kissimmee Florida. I checked in and it said a 39 minute wait. An hour and a half later still waiting I asked a nurse how much longer as I has to go, to the bathroom and that was one of the tests ordered. She said "oh, you are a walk in and we have appointments scheduled until closing at 3:30 and we can't tell, you how long it will be, I explained I had a urine test as one of the tests and was in discomfort. She shrugged her shoulders and said she couldn't help me. I am 66, I was not happy. She offered no compassion or help. I told her that I was fed up with that answer and walked out. Never will I use or recommend your service and will report such to my community and doctor offices.