11 Aug, 2021 → by ClaimboUser224706
SERVICE AND WEBSITE
1
Tried today (11/8/21) ten times to get through to an agent!!!! Are you all AI? I need to change the flight of one person booked on a booking for September 5th 2021. ITS IMPOSSIBLE!!!!!!! Tried ringing an agent- GOT CUT OFF AT LEAST 8-9 times!!!! How can you treat loyal customers like this. If you care you can email me back ( you have my address on this msg) but .l know you User's recommendation: Keep on complaining.