Food lines incredibly long, and room service is a joke… ordered food and over 6 hours later it showed up. No towels at the pool, broken telephone, and a tablet that never worked. Complained about the phone and tablet from day 1 trying to get it fixed . And wait for it . I showed up with a negative covid test and have been vaccinated, got ready to get my covid test to leave on Thursday and I am now apparently positive and yet my bf is negative (be prepared to pay for a $150 pcr test that they don't tell you that you have to pay for and my bday and the collection date were all wrong on my results ) . This started at 1pm… they told me to pack and that they were quarantining me. Didn't move me until past 8pm. And they assured me it would be as nice of a room. Nope . I'm now stuck in a 4 diamond hotel room w/o the ocean view that I paid for it and NO AC. Oh and I ordered food over 4 hours ago and no one has delivered it. Yeah . I hope the us embassy can get me the hell out of here, cause clearly I'll starve if I'm stuck in quarantine here. Trying to get in touch with a general manager is impossible.