18 Jun, 2021 → by ClaimboUser398590
Sears in home refrigerator
2
Anthony Smart [protected] 7501 Hwy 229 Traskwood Ar 72167 They have sent a tech out numerous times to fix my refrigerator and I have been without since Feb and still not fixed. master warranty should replace or send a replacement till mine fixed. Live in rural area and have a disabled son at home and handicapped brother that I fix meals for with no way to keep anything cold. Needs to be resolved ASAP can not even talk with management/person about this always an excuse every time per person talk to. very flustered is why I bought the insurance (master warranty) to begin with. have replaced the same part 3 different times last times technician left on 6/10 left without it being fixed refrigerator was not even cold and freezer would not even freeze scheduled for 6/18 but could not come today due to no one come and now scheduled for 6/30 so 2 more weeks with no refrigerator.