1 Jan, 2018 → by ClaimboUser212553
scame
*SOLVED

3

This is a long review but the gist is that THESE GUYS ARE A BUNCH OF LIARS AND SCAMMERS, DO NOT BUY ANYTHING FROM THEM. I ordered a $95 electronic key, for which they charged $5 shipping. They provided me with a tracking link, which never showed any records of shipment. After 10 days of wait I contacted their online live customer support, and talked to a guy named Brian. He blamed USPS for loosing the package somewhere, apologized for it, and told me that he will ship me out another key asap with priority shipment. Well it turned out that he was a big fat liar. Again after waiting 5-6 days with no updates from the store, I contacted the customer support again. This time talked to a guy called Cody Smith. He told me that the person before me did not ship another package or took any action. This guy also apologized profoundly and said that he will ship me a new key that day itself through Priority shipping. This time he did provide me with a USPS tracking number. But, that tracking number never got updated beyond "Electronic Shipping Info Received" for 6 days. I contacted the same guy again, and he also then blamed USPS for loosing the package and swearing that he shipped out the product personally. I have ordered a zillion things online till date, quite a few of which came through USPS, and have never experienced the postal service loosing a package, let alone twice. So here I am 24 days after ordering a product, charged for it upfront, and nothing in hand. so, I am launching a Frauds Claim with my Credit card company. I am pretty sure the 4-5 star ratings here are also put up by the company's own people.. BEWARE.. Save yourself time, money and agony, and don't order anything through these guys.
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