20 Jul, 2021 → by ClaimboUser133257
Scam and the terrible experience.
1
I need to share my "Wonderful experience" for the purchase of furniture with the Bedroom Furniture Discount store. I was sworn lying assured that these are high-quality leather sets from Acme, at a great price and treble. With a Special white glove delivery nice, and clean. But just a waiting time-3 months. Ok, since the virus decided to complicate our life, we will adapt. 3 months I was promised that the furniture is on, checked for quality and safety, finally delivered! Broken! Seats - not connected - with backrest, The bolts were shorter than necessary. At the back - they forgot to make a zipper to open the lock and drill holes for the bolts. Instead of wood, plastic. And instead of leather - Vinyl! Instead of 2 sofas: Total-1. Second- It is also tested for strength and quality Now for my attempts to change them - for another set I was offered - to add another $3000. 00 And for the return of this "Masterpiece" they will withhold -30% of the cost and delivery. Plus their white gloves special delivery, which was 6 hours, without any success, bc hardware was missing and wrong sizes. A lot of mess, and stress. Even for a nice delivery guys. What a Special, Unique, Super, Professional Customers Service! There managers Jenette Collarte "generously" offered me a $ 150 discount and a warranty on ALREADY BROKEN Furniture ... Mervin Factor, was nice until the problems came, disappeared. Leaving his deputy, John, who has a rare talent for knocking out in a second. Here is such a Merry company, in such a Merry story. Do not buy anything from them! Never! Run - Without looking back, and do not believe - not one promise! And not just one word! And $$$ will be safe and sound User's recommendation: Don’t buy from them!