Goodmorning, i bought a 58 inch sansui smart tv on a promotion from Hi- fi corp Nelspruit. I took it back to the store because it was faulty. I did put the tv back it its box with the plastic bag and the polyestereen as it was when i brought it. Last week they phoned me and said my tv is back from repairs and i can go and pick it up. they took the polyestereen out and put it in the box without it so my tv scratched and the remote and the skews is gone and it also still wasn't repaired. After a big argument they said they will refund me because the tv is more expensive now. But i don't want a refund, according to the 2 year warranty they must replace it. I'm very very disgusted about the whole situation. Now I'm sitting with a scratched tv thats still faulty.