24 Jun, 2021 → by ClaimboUser934855
Room bookings

1

We booked three rooms in the same car several months ago. Actually called in to make sure we had three rooms in the same car. We booked a family room with bathroom and two roomettes. Our roometts assigned were 5 and 7. Get on board the family room is four entire cars away and rhe attendant decided he liked one of our rooms more then wr did so now instead of being able to have our doors open and talk to each we have him across from us and our family completely diagonal. So now in order to talk, wr have to stand out in the hall or go to the lounge car to spend time as a family. Two cars, three rooms and inept staff can ruin it all. Yeah. We will just drive next time.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Amtrak you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.