Ordered April 1,2013. Was assured I would receive hair within a week to make my deadline. 4/12/13 I finally got a response and they claim to be overnighting my hair. Still no hair. I had to spend over $400 for hair from somewhere else plus pay a stylist I never used an addtl. $200 because I lost my appt due to lack of hair on 4/13/13. Week later I get excuse about post office theft and that I would receive virgin brazilian wavy hair in addition to my previous order. It is now May7,2013 and I still have no hair and no one has replied to my multiple emails, voice mails, facebook messages or instagram messages. I have a papertrail to prove everything!