Update by user Sep 17, 2018 They have someone coming out this week to take a look at the chair. Original review posted by user Sep 17, 2018 I purchased a recliner from the Hudsonville store. 2 month later while sitting in the chair, the right side collapsed and now leans to the right. When you set the recliner down it leans foward. I contacted the service dept but havent heard back yet. You would think they would get back to you immediately. The recliner, when it was delievered, and I sat in it, felt cheap and not made well. My boss told me not to buy from Talsma's as he had issues with their couch purchased from there, same store, Hudsonville. I probably should have listened. Not even 2 months with this recliner and it has damage. Lots of noise also when sitting in it. I would suggest shopping at a more reputable business. Talsma's has high priced furniture, however, it may not be high quality furniture.