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We installed 3Bath fitter units w/Tubs and the surround in our apartments. Several years later our Tenants were complaining that the bottom of the tubs were feeling mushy,It just cost us $15,000 to remove Bathfitter and air out the moisture in our walls.We repaired that one at our cost $15,000. Now another tenant called and said he... Read more➤
First tub installed in 2004, developed crack, in 2014. Found out that our original lifetime warranty expired in 2006! Ok had them replace the tub at our expense for a $1000.00, found a crack today and guess what we are not covered. The replacement in 2014 isnt covered because it replaced the 2004 one. Jesus they got... Read more➤
The shower floor has cracks near the drain Issuehas occurred twice and repairs were made. The same problem happened again, they refuse to repair, even though product has lifetime warranty. I can pay to have it repaired. User’s recommendation: Beware of lifetime warranty.
Original review updated by user May 15, 2021 Today I am having a different company redo my shower unit. There are leaks inside the walls and grab bars from shoddy workmanship that Bath Fitters did a few years ago. The base was discolored and peeling. When I asked for the lifetime warranty to be applied I was... Read more➤
More than usual amount of complaints for this business, sounds like bad news. I will be trying more “LOCAL” people.