I have called customer service # [protected] multiple times in the last 2 days in order to get help with a very important purchase transaction. The customer service reps were extremely rude. I was even yelled at yesterday because i asked the rep to repeat herself since it was difficult for me to understand what she was saying. I just got done calling and the rep picked up and h/u on me. I've never dealt with such rude reps in my life. I cant help to wonder if i would have been treated differently if it was a regular bank account or if i had a different last name.