New refrigerator is working and no issues so far on day 3. My beef is with the delivery experience that Costco hires for large purchases, Innovel Logistics. BEWARE! I bought this particular fridge because it could get here the fastest (old fridge broke). Delivery was set for Friday and I took all day off of work to be home. They dont send you the delivery window until the night before so it is not possible to only take a few hours off of work. Friday morning they called to confirm, then 2 hours prior to arrival they called and said the truck broke down and wanted to reschedule me to Wednesday. I begged for Saturday and they agreed only because I happened to have a TV delivery scheduled with the same company for Saturday. Delivery happened on Saturday with two men. One did NOT wear his mask at all and was completely RUDE. I am not the type to complain or write in depth reviews but I feel personally taken advantage of in this whole situation. They would not listen to me when I made suggestions on how to get the fridge past my passageway and kept banging the doors into my walls. I just had the walls and trim puttied and painted a week ago and the delivery men took off paint on the walls, made a dent in the trim, and a huge gouge in the siding. I have pictures. Then they REFUSED TO TAKE MY OLD FRIDGE AWAY EVEN THOUGH IT IS LISTED IN MY PAPERWORK AS AN INCLUDED SERVICE. The one guy was a complete a.hole about everything from the start! I showed him my receipt that clearly shows haul away and he kept saying it wasnt on his paperwork. I should have requested to see his paperwork. I spent hours on the phone with Costco logistics trying to get this resolved as I have two huge fridges in my kitchen making the kitchen unusable. Costco said the best they can do is Wednesday and that someone will call me Tuesday night to schedule the time. Well what do you know? Today is Wednesday and no one called and no one showed up to take the old fridge away. I CANNOT BELIEVE THE HORRIBLE CUSTOMER SERVICE from Costcos delivery crew!!!!! Oh and in regards to the wall and trim damage, the Costco rep said that is between me and the delivery company!!! Costco gave me the Innovel Logistic's number and I have been calling and get the impossible phone tree and cant get ahold of anyone then the phone tree hangs up on me! I have called Costco 3 times and tried the delivery service phone numbers 4 times. I cant get anywhere with this problem!! I have been a Costco lover for 15 years and I will never buy any major appliance or anything that gets hand delivered again. I am contemplating canceling my membership. When venting this to a friend she said she had a similar experience with a Costco refrigerator delivery this year!!! BEWARE OF INNOVEL LOGISTICS!!!!! User's recommendation: do not use this company.