4 Apr, 2018 → by ClaimboUser448352
Product is worthless and company is worse!
1
If I could give a negative 10 stars I would. The product is worthless. I have used it every day for 2 months at a cost of $186.06 per month. There is no more improvement than I get from Olay ProX products which are approximately half the cost. I decided to give it a try and received 2 auto shipments. When I called customer service today and spoke with Samanthaalled to cancel, which she did, I was told another shipment had just been shipped. When I asked Samantha if I could return the shipment unopened she stated they do not accept returns once the product is shipped. This is the policy even though I have not received it, opened it or used it. When I asked if they sent any notification as to when a shipment is about to leave she was unable to tell me that. Not able to tell me who an email may come from if they did. The only thing they could tell me was that it had shipped and I could not return it based on the auto shipment plan. This is how they get people on the auto shipment as that was the only way I could order the product. One would think if they had so may customers happy with the product they wouldn't have to trap you into buying and keeping something that doesn't work. DO NOT FALL FOR THIS SCAM!