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Ordered an item and put the apartment number in for shipping. They sent me an email to confirm that everything was correct, apartment number was included. They shipped the item and UPS sends me an email stating my package was set to arrive tomorrow… but there was no apartment number listed for shipment. So now the package...
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I placed an order with CDW through Evan Emery their sales person for a Blind Drop Shipment to my customer. He then turned around and contacted my client directly telling them they could buy it cheaper directly through CDW. User’s recommendation: Never use CDW AGAIN.
We tried placing an order online and was successful in placing the order; received order confirmation. This was supposed to be an Overnight Shipment. After a few days not having received the shipment contacted Customer Support. We had already sent them Tax Exempt Documents to set up our Account. They insisted on wasting our time requesting Tax...
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I tried purchasing a piece of software from their website, got the purchase confirmation email, no download link provided. I emailed them, no response. Called them up, the rep said the order was canceled, I kindly asked to resolve the issue got transferred another rep who arrogantly responded with the word ‘Yes?”. He said, “Our website is...
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PURCHASED 2 PRINTERS, SEPARATELY. RETURNED THE FIRST, TERRIBLE SALESMAN, WORST TECH ASSISTANCE, EVEN WORSE CUSTOMER SERVICE. SECOND PRINTER PURCHASED FROM TOM WHITELOCK, A MORE EXPERIENCED, OLDER SALESMAN, BETTER AT SCAMMING THE CUSTOMER THAN YOUNGER SALESMEN. WHEN I…