11 Feb, 2008 → by ClaimboUser795739
Poor quality and poor customer service
I ordered Prestige kitchen cabinets through a local store. In August the cabinets were delivered. The cabinets would poor, the stain was smeared as if a child was fingerprinting, glue was dripped, no clear finish, and the dovetail ends were not even. The maple doors had knots and one door actually had *** in it. The local store tried to get me to install the cabinet, finally the local representative from Prestige came to my house and told me the holes were character. I ordered clear maple-not rustic. After calling RSI the company that owned Prestige they agreed to replace the cabinets. The next shipment was the wrong cabinets. The next shipment was taken back since the local store had not paid for the 2nd cabinets being delivered. The beginning of February the cabinets were shipped again-this time a cabinet is missing. It is now 5 months later and I still don't have my kitchen. No one at Prestige will talk to me. No apologies-nothing. Run do not order anything from this company. I pray the next cabinets will be decent-$16,000 dollars and no kitchen.