Boy what a difference a change in management makes. I've been a Big O and Tire Kingdom customer for well over 30 years and I frequent the Tire Kingdom Oviedo, Florida location regularly for the servicing of my five vehicles. The management at the Oviedo Tire Kingdom location changed a couple of years ago and I've noticed that the prices for tires and other routine maintenance items has steadily increased to the point that Tire Kingdom is on the high end of the cost spectrum. Now, the service and waiting times have become horrible. I went to the Oviedo Tire Kingdom location of Saturday without an appointment because I had a nail in the middle of one of my tires. The shop was extremely busy, so I made an appointment for noon the following day. On the day of my appointment, my tire was completely flat, so I borrowed an air compressor from my neighbor and urgently made my way to Tire Kingdom. I was the first customer of the day and I was told that my tire couldn't be repaired until my scheduled noon appointment time. #smh I asked the manager if this was correct and he stated that he still had cars from the previous day and I had to drop my car off and he would get to when he could. #smh Needless to say, I've spent a pretty penny at this location over the years, in fact I just dropped $3,500 at this location a couple of months ago to fix my son's Mustang. I left Tire Kingdom in my 2019 Jeep Grand Cherokee and went to Pep Boys. Tire fixed in less than 30 minutes. Needless to say, I'm done with Tire Kingdom!