Twice I have purchased from Jafrum. The first time I had to return the product because of bad fit and it took awhile but I did get my refund. But I also had to pay for shipping to return the product so in a sense, it cost me money to find out their product was no good....
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As per request. They don’t answer there phones. And never refunded money. They don’t reply to our emails.
I wanted to buy a helmet and found one on Jafrum website. It looked really nice and the price was also great so I thought it was a great deal. When it arrived it was defective so I emailed customer service and asked for a replacement. They said ok and told that I have to pay for...
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This is the worst company I have ever done business with in my life. I placed my order Friday morning at 0900 when there was ZERO activity on my order for almost 5 days finally on Tuesday I called to inquire. I was lied to as they told me the jackets were on back order, magically I...
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Ring
I don't recommend shopping at this company's store, because a friend gave me a ring with stones and two weeks later I dropped two, I brought back to fixed, I think everything will be in order, but of course after a couple of weeks fell again. So I thought well, if there is already a warranty I didn't bring so good, because it lasts for six times, until my patience ends, because it's not normal for two weeks to put on the ring and then back again to fix it. And the seller's response sounds so great that we rarely happen to have this ring, I don't know why it happens to you, maybe water gets in or something else. The writing requirement and of course refuses to exchange or pay the money back because they think the instructions for using the ring are not followed, just which does not explain. Then the only option is to send the expertise and wait for a response.
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