22 Feb, 2021 → by ClaimboUser585127
Poor management and delivery service
1
My son is a transplant patient with bonita medical aid his medication was supposed to be dispatched two weeks ago, there was a shortfall, however we made payments, and on the friday a guy by the name brian phoned my son to say that he will receive the med's same day in the afternoon, this was on the 19th feb, we waited the weekend and still no delivery, this was medication to slow down the process of injuring his new kidneys, my son has been admitted to hospital from the 20th feb, today is the 22nd feb and he still waiting for his med's, now it's around 4 o'clock I phoned in they say that it will be delivered tomorrow, this is my sons health that this company is playing around this actually caused him to be admitted in hospital, I want to take this up further with pharmacy direct and want compensation for my sons health issues