My wife went to pick up our order she waited to pick up our food for over an hour in the parking lot when it was curve side service which she left a tip for it. She also went inside to get the wings that they said that they were waiting on... they gave 2 sets of wings to other customers that had ordered after she was there for an hour. I also called to speak to a manager and I waited for 20 mins on the phone.Not happy at all. User's recommendation: Dont fall for the bad advertisements that they use on tv and on the phone. They lie. They do not care about their customers.