More Contact Info

Customer Service:

+8 525 819 6993

Customer Service:

+8 525 819 6993

Company Address

Foodpanda Hong Kong

287-299 Queens Road Central

Sheung Wan,

Hong Kong

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Complaints & Reviews — Foodpanda Hong Kong

15 Aug, 2021

Double charges on July 4 order

Never received a credit, instead bunch of nonsense emails. Will Not use your service again. This is the last draw for us. Goodbye!

Food Delivery

5 Aug, 2021

Terrible website and terrible, non existent phone service

Rubbish! Cant get hold of anyone to solve a problem! Ive spent the last 2 weeks using Deliveroo!! Your loss!!

Food Delivery

2 Aug, 2021

Customer Care Non existent

Original review updated by user Aug 02, 2021 An item I wanted to be delivered was not delivered because it was out of stock from the store. I had to pay for the item and delivery when I initially ordered. The customer care line helper told me the delivery fee is not included in the refund voucher... Read more➤

Food Delivery

16 Jul, 2021

Want to get the kits (what is your address)

I want to join to your company, I want to sign the contract and please give me your address and phone number.

Food Delivery

15 Jul, 2021

Poor manner of the delivery staff

once the delivery staff called then I went down to the lobby to pick up food immediately. yet, when I was still in the lift, the staff called again and asked where were I rudely. I don’t know if there is any guidelines for staff to give a 2nd call to customer, but call twice within 3... Read more➤

Food Delivery