I purchased a ticket to travel from Detriot, MI to Clarksdale. MS for the 4th of July. From the time I got on the bus there was one problem after another. What should have been an express ride, turned into me almost missing the holiday all together. The bus was delayed, re-routed, broke down, and to sum it up a complete mess! The only reason I did not miss seeing my 95 year old mother for the holiday is because, I have nieces that live in TN. They picked me up and drove me 2 hours to my Mom's house in Mississippi. The staff was so unbothered or apologetic. My return trip back home to Detriot was equally as bad. The bus was suppose to leave at Memphis at 7:55p. Passengers were told the bus had a flat and would leave at a later time. Later ended up being around 11p. I was given another ticket taking me through Chicago instead of Nashville, a 16 hour ride, which put me at home at 5:40p the following evening. This time I did miss a special occasion, my grand daughter's 1st birthday!!! Somerhing needs to be done, I feel I deserve compensation. I can be reached via email at [protected]@ gmail.com