Lets see I've been getting my daughter control substances conserta Rite aid for years. Never ever had a problem getting it filled a day or two ahead of date needed. Today i did. First when I called about one ish they need a rx from doctor. ii called dr she said she sent sent in on August 23, 2021. They didn't look good. They can't fill because of insurance. Lie. Then said they would need dr to ok it to be filled a day early. Never happen in pass. ok nurse called got that fixed. Know they said it needed a pro oth. If Rite aid would of not gave the run around earlier I could of got this mess cleaned up. Right now its 5:31 pm. Still don't have medication. Hope my dr. nurse can get it done. 1] Rite aid could of filled earlier in day. Then we could of worked on it. 2] lie to me about not being able to fill until the day she needs it. If they looked in pass they would of notice when it was done each month. 3] pharmacist said i could pay out of my pocket. What they can't fill it for insurance or day early but i can now pay out of pocket. Very disappointed in Rite Aid. My daughter mental health is not a game when she can and can't take her medication. I don't know if he is new.