Had gone in for a hair trim mainly for my bangs, combed thru my hair asked me which side I wear my bangs and combed it both ways then she tells me that I shouldn't wear bangs in the summer cuz it's to hot ? and that maybe I shouldn't cut them I'm thinking this is crazy I came in for a trim.She then suggested I get my bangs and sides permed for my hair to lay better, she said a wave she can do and that she will only use 10 rollers.i told her that June 8 I had been to another salon for hilights which were blonde and of coarse had bleach in my hair, and that I had put a color on myself 2 weeks ago. I guess she thought it was ok to use the perm then so I said I would try this. Well my hair got fried she couldn't get a brush or comb thru it it made the blonde parts of hair white and my hair start falling out, she tried a keratin shampoo that didn't help trying to comb this burnt frizz that my hair turned to, the wave or curl never took, the solution had dripped down on my hair that was not rolled and where my high lights were hair burned to frizz. She then trimmed the back very little and still charged me $20.00.