25 Aug, 2021 → by ClaimboUser57037
Obtaining a paid up letter after 18 calls and no assistance.
1
Good Day, Please find that I have contacted Vodacom's collection centre 18 times since Saturday the 21st of August 2021 and still have not been assisted. I phoned in on Saturday and spoke to Gomotso Ref: Gomotso21/08/2021SCCollections, who advised me my account was paid in full and that she would send me the PAID UP letter. As it is a Saturday, I would only receive it on tuesday. I did not receive this yesterday and proceeded to try and get ahold of another agent to no avail as my calls get continuously dropped. If you could please just send me the letter to my Daughter's email ([protected]@gmail.com) as the email address [protected]@gmail.com is no longer active. Thank-you, Rene de Bruyn [protected]/ [protected]