3 Feb, 2019 → by ClaimboUser941710
nutrix 125ml

1

Greetings I purchased a 125 ml tube of Lancome Nutrix in Dublin Airport last November 2018. We spent a month in Spain where the cream seemed fine but on return to Ireland it had separated. I realize temperature change may have a part to play but it never previously affected it. A squeeze of the tube brings some clear liquid oil interspersed with blobs of cream. The numbers 40R800 appear on the bottom seam of the tube. I am a Lancome user since my 21st birthday in 1980 when I received some products from my mother who at that time had a beauty salon in Dublin and used only Lancome products. I use several of your products and always one of your moisturizers. I know them well and have never had this experience before. I did try by vigorous shaking to emulsify the cream again but it gives only temporary satisfaction and will have separated again by the time of next use. Hopefully you can reassure me that this was a a once off, bad batch or something before I make my next purchase. regards Olwen Gill
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Lancome you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.