Thai Airways

Thai Airways
89 Vibhavadi Rangsit Road
Phone: +66 25 451 000

Category: Airlines & Aviation

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Complaints & Reviews — Thai Airways

I had to cancel two(2) business class tickets from SIN-BKK-FRA return and it was done in March 2020 due to the pandemic and was informed the refund will be done between 45-60 days. In May 2020 i enquired and was informed due to the high volume it will take 180 days till July 2020. In July i… Read more➤

I am a UK citizen but was travelling from Dhaka to Bangkok on 25th December 2019. My flight was scheduled to leave at 02:00hrs that day but did not depart until 13:00rs on 25th December 2019. Flight number TG340. The information that we were provided was not regular or timely. We were finally told after 5am that… Read more➤

Dear Sir, I have travelling with Thai airways for more than 10 years. Am a Hold member for several years with Royal orchid (NT27236). Today I had a very bad experience and thought of sharing with Thai airways as this is my second bad experience in continuation . Am flying today(1st Nov) from BKK to Del by… Read more➤

Looting by Flight Incharge at LHE Airport Booking Reference AMADEUS: NYMOWE, AIRLINE :TG/NYMOWE Baggage Reference 0217 TG 809812 Good Afternoon Sir. I hope my email finds you well and in good health. I have experienced harassment and misuse of power by Thai flight incharge and his associate staff just to extract money 115 $ (18000 Pak Rupees)… Read more➤

This is md niyaz ahmad, I have booked my ticket on thai airways through goibibo on 30th november, 2019. Now I want to extend my date of journey from 30th november, 2019 to 10th january, 2020. As I enquire the charges for extension it is approx 20000 more I have to pay. I have already book ticket… Read more➤

Hi, my complaint is about 2 things. Firstly, about your telecallers in Mumbai office who are just not helpful at all. Your Hyderabad office phone number and email is not working and no one in your office seem to be bothered or interested to help the customer. They just have a standard line that Hyderabad systems are… Read more➤

I have a flight from krabi to Bangkok I would like to change my route from Phuket to krabi with date update Unfortunately, thaiairways website, mobile application is not giving any button to update. There is a manage booking section. Its showing only itenary details. Even, we contact customer care after giving a lot of effort, then… Read more➤

When i booked the tickets, besides baggage there was 4 mentioned in brackets, which, any common would take as 4 piece of baggage, and that is why i booked the flight. Now i get to know that im only allowed 20 kgs of checked in bag that too just one piece. To travel back, its asking for… Read more➤

I booked a midnight reporting flight by Thai Airways (SIN – BKk-BLR with reference PYXPBC) and date is supposed to be different for reporting and departure. After realizing it (within minutes) I tried calling Thai Airways but in vain. Next working day, I tried, sent emails etc but very disappointingly I was asked to pay 100$ fees… Read more➤

I booked a ticket from Delhi to Jakarta via layover at Bangkok. After receiving my luggage at Jakarta, i received my luggage in a broken condition. The locks were at found at their place but the zippers are broken out. After we check the baggage items, somebody has taken items from the bag. The items were missing… Read more➤

Poor communication about order delivery!

Very poor communication and delivery system! We ordered the kitchen equipment already at the beginning of May, we waited a month, the indicated delivery date was 5.06. We dismantled the old kitchen equipment and repaired the kitchen within 2 days, so that everything would be ready when the product arrived. The day before delivery, a text message arrives that the product will be delayed by 10 days! Couldn't that really have been said in time? You have to live on strikes for 10 days now. We are very unpleasantly surprised. We will no longer purchase 220 items.

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