Package delivered our home, not ours. Called local UPS was told they had nothing to do with that and to keep the package. Gave me an 800 number if I just didnt want it and arrange a pick up. That number is automated and i could not get a human to help. None of the automated numbers would work. Called the seller, they said it was typical UPS arrogance and we could just keep the package package as well. User's recommendation: Use another service. Fed Ex, Post office anyone one byt UPS.