We've been completely mis-sold out me holiday. Things we were told we included aren't and the staff couldn't care less. Absolutely horrendous place… we paid extra to upgrade to diamond club and as far as we can see there's no benefit. The pool is dirty, full of litter and rubbish, it took 45 minutes to get a...
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We got sucked into this scam in the DR while in vacation. Not only have we not been able to book a vacation but no one will return our calls. The only correspondence that we receive is a bill for our annual fee! Anyone have luck getting their money back and cancel their membership? We can’t even...
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We were pressured into signing into a contract that we didn't want. We wanted to cancel but they said they would take all the money we had paid if we didn't sign into another contract which is worthless. We were conned out of £2000.00. They said that they are a Canadian company which if they are, they...
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I have just returned from the Royalton in Cancun Mexico on the 20 October 2019. The hotel was great. It all went wrong when we attended their sales pitch. We were kept there for 7 hours! We signed up as we were promised cheaper prices on 2 weeks per year for upgraded rooms. We agreed to pay...
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We were pulled in for a ‘chat’ about how we could save money on our holidays. They claimed we could have a Caribbean holiday every year in a royalton hotel as well as saving us money. After paying over £10, 000 it turns out this is far from the truth . We got flybacks included in our...
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Monthly Fee
Hello! I would like to complain about Lemon Gym's treatment of customers in terms of payments. Lemon gym has the ability to pay bills via Internet banking. Many customers use this opportunity, myself included. My situation is a bit different, because I did not buy the annual subscription for myself, but for a friend, therefore, every month 15. 00 AU$ I transfer to their account. Last month (May) 07. 05 I paid the bill every month. On 12. 05, I received two reports that a total of 30. 00 AU$ (15. 00x2) had been deducted from my account. There has been no such practice so far, that is, I was not charged to my account. I contacted Lemon Gym and they indicated that I have received a bill payment notification so far and if I approve this message, only then will the money be deducted from my account, but in this case it was not and to prove it, I sent a picture with an account statement showing these two transactions (each with a different number). It's been 7 days since the last message and I still haven't received the message. I hope Lemon Gym will read this and answer it! Sincerely, Zane
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