When I tried to send my text through to them, the code type fails my codes no matter how clear they are. This is the only way that I know that they offer for you to contact them, and still then, you can not get through. I wanted to know how could I get someone to help me make an order- by phone or live chat- non of that. I started wondering were these people a fraud. Thank GOD that I had not ordered anything. If I can't gather a 1-800 number of some sort from a business, I won't order anything from them, and I am so so so glad that I did not become victim to this stupid Sebellamore's fraud like these other people did.