Horrible customer service. I bought a gift card for my husband for $250 online, sent email and when we went to the store to spend the gift card we find out that there was a $2 remaining balance. Somebody apparently made a purchase online and a purchase in the store with my online gift card. I called customer service several times and people where absolutely HORRIBLE, not helpful at all, not offered even a fake Im sorry this happened to you. Did not want to give me details of the purchases made, they have dates, a name, addresses where the purchases were sent to, and the store where was made but they wont give it to me. I will NEVER make business with this company again. They SUCK!!! User's recommendation: DONT BUY EVER A GIFT CARD ONLINE.