13 Sep, 2021 → by ClaimboUser298144
Mtn
2
I am complaining about service of Mtn. I am Mangope Digoro, having a contract with Mtn which has been expired on month end of July and the are busy deducting my money from my bank and I have been trying to call them in order to cancel the contract but I ma not assisted. I have also visited their stores at Polokwane however I was told that they can assist me with the cancelation and cancelation can be done through the phone by calling customer service center but I am not assisted and I am suffering fanacialy as result of their action. My contract number is [protected] and the last time I called them it was 2day and I was given ref no. [protected] and I have been on the phone for about three hours waiting for the consultant to answer the phone and I am of the view that they are doing it delepretly. How can one hold for three hours and they are busy deducting my money on monthly basis.