My wife purchased a Vertuo Plus as a gift for myself from Harvey Norman Ireland on a promotion, she wanted to surprise me with the fact that I would get a frother through the order purchase/ registering process, she was advised by the representative in store this was the correct purchase for the Frother Promotion, this would offer a free "Milk Frother" once one registers and orders pods through Nespresso over a 6 month period. She registered, we got our first coffee order, when we enquired about the frother, we were told that the promotion was the incorrect promotion, so basically we were sold a machine by Nespresso/ Harvey Norman on ill advice, only now to be told sorry Nespresso cant help us as this was a promotion for 1st 100 capsules free then purchase 5 months and then the last month free capsules.