I purchased a microwave on 12/22/20 and had it installed on 12/23/20. In July 0f 2021, we noticed water leaking down our backsplash tile around the microwave. Called a plumber who inspected the area, along with the upstairs plumbing, including toilette removal to inspect seals, etc...The wall behind the microwave was then opened up to determine the source of the leak. Well, there was the microwave hardware, clearly showing the installers drilled not one hole, but TWO holes into the pipe, and patched/epoxied them. The plumbers and myself could not believe it. The installers never mentioned to me that a pipe was drilled into TWICE and patched up. Well naturally, the epoxy wore out over time resulting in ruined backsplash tile, a big hole in my wall and pipe/wall repair and expenses. PC Richards invoice clearly states, "Over the Range Microwave Oven includes : Securing of support mount to studs in rear wall. ...Not a PIPE!!