The undersigned is Argeo Dominguez on Tuesday, August 3, 2021, and my address is 13120 SW 242 Terrace in Homestead. I am filing a formal complaint with the Agency for Health Care Administration against a facility or clinic belonging to Jackson. Memorial Hospital known as .Jackson Memorial Mental Health Clinic at 15055 NW 27th Ave, Opa-locka, FL 33054 for the following reasons, First: Incorrect procedure of the clinic regarding the treatment of the relatives of its patients and clients, the staff of this mental health clinic is poorly trained or does not apply the appropriate procedures to process and understand the complaints of relatives and does not listen or they do not want to listen or they do not order them to listen to those who are closest or relatives to their patients day by day In other words, the service to the public is terrible, and their Justification is that they cannot reveal patient information, when the family knows more information than the workers themselves. Second. The Human Resources department of this Hospital has a preference for a specific racial group in this clinic especially, segregating the other groups. There is a notable racial imbalance in their personnel. knowledge towards some of the individuals who are not understood. Third, Dr. Louis B Antoine, who treats the patient, does not deal well with family members either, and he is unable to provide the appropriate medication in the correct dose, and proof of this is the lack of stabilization of the patient, or his professional practice is inadequate. prescribing wrong doses. Final conclusion. The quality of the medical service is very poor in this clinic. This clinic is not aware of its medical responsibility, and the civil and legal responsibility it has when exercising its functions and its employees are mediocre, poorly educated, poorly trained, and they do not have your job as like its main objective. Discriminating to the person Hispanic or Latino race, which is unconstitutional and illegal. No one monitors the conduct of these workers by phone or mail, or by surveys, or in any other way. And for the record, I ask you for an answer to the case in writing, thank you