19 July 2021 Your hotel allowed two unannounced men to enter the room. The disappointment was after I a single Black woman, brought it to the attention of your front desk help. She was very cold and dismissive. I walked back inside to address her behavior (lack of concern) Upon re-entrance she and another female help was discussing how she dismissed my safety concern (very smirkingly) Your help "manager" big boi Zack threw dismissive insults towards my concerns (for both situations) (Myshell)