As I told you before I had already trashed the saw and bought a new one. So using the same box the new saw came in I sent it back. This has been nothing but aggravation from the beginning. I had followed through on everything asked of me to do. Your company has now wasted a great deal of my time and effort though no mistake of my own. I do not need that saw as I have the new one but it would have been nice to have available in the recycle yard. You also had given me the wrong number to call back on. I had already assumed that the saw was already out of warranty that's why I tossed it. I should actually bill you under my Wall's Construction License for my time and effort to get this completed. To say I'm disappointed in your company would be an understatement. I still may send a copy of all letters to your corporate office. User's recommendation: Do not trust this company.