I received a chat invite from the company. Michelle assisted me. She was very professional and assured me that the other reps in the company would not be as unprofessional as Mr. B Knox that I interacted with. Unfortunately I told her I didnt want to switch and she stated Columbia Gas would receive the info; Thursday(...
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During my conversation with the representative, he was very rude. Didnt listen to or hardly wanted to answer my questions . I was called back the best day and informed I gad to repeat some of the same information I had provided the day before . Based on the tone of voice that the representative was using...
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They have ignored my phone calls. My e-mails this is the second time have requested to be cancelled from this company and I still have not heard back at all from them. I will call the regulatory agencies if I have to. This is just stupidly. As a consumer I have rights too. And the Better Business...
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Phone line busy. absolutely no way to contact them or cancel services. been calling for days, busy signal. try writing customer service. Hit send, it goes blank s User’s recommendation: do not do business with them.
I called 6 times and the only time they answered the phone and did’ nt hang up on me was when I called the line that said I was’nt a customer. They hung up on me 5 times. I sent a cancelation letter on March 3rd. and got it back today (April 3 rd). I got the...
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