19 Sep, 2021 → by ClaimboUser292692
internet/email setup

1

I have had Suddenlink internet and tv service for 9 months. I tried to use their mobile app to watch tv and got the message that there was no email address associated with my username when I tried to login. I can login to my suddenlink account on my pc but I can't set up an email account with the username I already have. I can't believe that it wasn't set up automatically like every other isp. I spent 3 plus hours on chat with customer service and another hour on phone with tech support and they couldn't solve it. This is ridiculous. Clearly their website was created by the lowest bidder.
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