I've not very happy I need a cooker repair. I seem to spend the hole day ringing around different places. keep getting the wrong number everyone I spoke to gave a different numbers and that was wrong and they gave me different number I made 9 different phone calls. I really think it's about time you sorted this out. If you have a care plan the number you were given should work, not keep hanging up on me .. doing I want you. User's recommendation: Phone System very difficult to manoeuvre.