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Average Rating:

2.31 / 127 votes / 67 reviews
969 West Wen Yi Road Yu Hang District, Hangzhou, Zhejiang, 311100
Phone: +6 138 373 8606

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Complaints & Reviews — Taobao

I have ordered my product and still not received. More than one month. Seller very irresponsible. Messages not replied. Very bad service. Did not refund my money.

My Ali pay was frozen, cannot pay for items, tried contacting customer service they do not speak English. User’s recommendation: Useless.

Im using an international/ non China credit card for payment. The first time I tried to pay, the system displayed an error because of security issue. I called their hotline, the person on the phone sent me an email with link to upload my particulars for verification. Issue solved and I made payment. Come my second time… Read more➤

I ordered few gifts we thought it would come with our package yesterday but it didn’t we were waiting for a long

My order no 291809****95777 Regarding item 3 Argy wormwood pillow I order two only receive one. The outside package tag shown 2, but the content only 1. Item 2 direct plug in LED lamp, the plug built in cannot use in Malaysia. Please solve my problem. Thanks

24 Jul, 2021

Taobao Order# IA10775****CN

I bought something online on Order# IA10775****CN which is supposed to be shipped to Zambia. Surprisingly few days later, I was told to pay a shipping charge of 187.50 Chinese Yen else they will dispose off my order if I dont pay by 24th July 2021. I thought the money I paid for the Order included the… Read more➤

I have PAID for item to purchased at the end, seller did not ship item and give too much excuse this the order no #187310****61685**** purchase date 15.06.21. I am still waiting my money to be refunded as promised up till today i have not received any update the seller just missing !! User’s recommendation: To provide… Read more➤

My account got frozen because, apparently, it went against their policies when I’ve never once purchased anything. I tried contacting them but was never able to reach anyone. User’s recommendation: Never sign up for just a one time use.

Dear sir, I would like to buy book from the seller the book ISBN:978754****083 book cost 580 yuan but the ship is very high price cost 800 yuan, Request Please tell the seller to reduce the price from the ship so I can order User’s recommendation: Price for ship is very high.

They only speak Chinese but I dont. They dont respond chat in Lazada at all. Totally not reachable then how to buy anything from Taobao!!!! User’s recommendation: Have English language and respond to Lazada chat.

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