Ordered for the first time January 2020. Shipper information said I should receive order in 2-3 days. After a week of not receiving the order, I tried contacting the company via email and got a failure to send a message. I then tried to log in to the site and log I information didn't work. Long story short, I felt their response time was too slow and demand a refund. I was contacted via text message at 930 pm, after business hours. In a message saying one the items were unavailable, but the rest of the order be shipped. One would think to expedite the order since the delivery is late. The would for good customer service. I responded to the text message that wasn't satisfied and I'd like a refund. I have not received any response to my refund email, nor have received a refund. This is BAD BUSINESS.