I ordered a Freedom Pop hot spot device to obtain internet access and I was never able to obtain adequate connection. I paid $150 for a deposit against access time, but was promised I could return the product at any time for a full refund. When I called requesting a return merchandise authorization, I was told I could not return the device because there was a 30 day return policy. There was no mention of a 30 day return policy in my original agreement. If you decide to do business with Freedom Pop you need to insist on a complete copy of their return policy.