14 Aug, 2021 → by ClaimboUser834893
Hotel canceled my reservation then blamed me.
Hotel canceled my reservation and wouldn't honor it. Claimed it was canceled by phone. Nobody knew I was going there so that didn't happen. I believe they canceled it so they could charge a higher fee or accommodate their friends or family. This was on Highway 127 yard sale. The reservation was made at their front desk a year ago when rates were probably lower. Staff rude, acted like it was my fault.Wouldn't return my calls either. They knew they were in the wrong. User's recommendation: Stay away unless you want the staff to cancel your reservation then blame you. Not worth the hassle.