I ordered online to recontract my homehub services, 17 May 2021 I received a confirmation order that delivery and installation will be on 25/05/2021 6-830pm. My service was alredy unavailable around 7am of 25/5! I endured WFH using my phone! 9pm i called 1633 to ask where are the guys?ILizzie attended to me and i waited very long just for her to say that she already made a report and wait for 24hrs for a call back, 26/5 12pm i resulted to contacting facebook 2pm twitter.the whole day of 25th and 26th no internet.twitter says they request 6-830pm tech visit for me and again didnt happen, after that twitter asked me for my preffered date and time-again another no brainer so i said 27/5 at 8am so i can work by 9am?and guess what? didnt happen again. i asked to cancel my order and account- at 11:35am tech guy called to apologize and he said trying to get team to resolve this afternoon. how can you allow the customer to suffer this much when you know that internet connection is very critical at this moment, how to work from home?use doves to send messages and document? How can you cut a service prior to installation that didnot happen? you cut my service remotely but you cannot resume till now? few mins ago, starhub sent me a contract to sign.